Effective Date: April 3/25
UK Shrooms (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, purchase our products, or interact with our services. By using our website or making a purchase, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal information from you in various ways, including but not limited to when you register on our website, place an order, or contact us for support. The types of personal data we may collect include:
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Personal Identification Information: Name, email address, phone number, delivery address, payment details, etc.
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Payment Information: Credit/debit card information or other payment methods. Please note that we use third-party payment processors to handle payments, and we do not store your payment card details.
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Transaction Information: Order history, purchase details, shipping address, and communication related to your order.
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Technical Data: IP address, browser type, operating system, and usage data (collected via cookies or analytics tools).
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Communication Information: Any data provided when you contact us, such as customer support inquiries, reviews, or feedback.
2. How We Use Your Information
We may use the personal data we collect for the following purposes:
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To process and fulfill your orders (including shipping and delivery).
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To improve customer service, including responding to your inquiries and providing support.
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To send you promotional material, updates, and newsletters (only if you’ve opted in).
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To comply with legal obligations (e.g., age verification, fraud prevention).
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To analyze usage and improve our website, services, and products.
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To manage your account and provide you with relevant information related to your orders or preferences.
3. Legal Basis for Processing Personal Data
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
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Consent: When you provide us with consent (for example, when you subscribe to our newsletter).
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Contractual Necessity: To fulfill the contract we have with you (such as processing your order).
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Legal Obligation: To comply with legal requirements, including age verification.
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Legitimate Interests: To improve our services and communicate with customers regarding our products.
4. Age Verification
As a psilocybin mushroom dispensary, we are committed to ensuring that we only sell to customers who meet the legal age requirements. We may request verification of your age at various stages of the transaction to ensure compliance with applicable laws.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share your information with third parties in the following cases:
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Service Providers: We may share your data with trusted third-party service providers (such as payment processors, delivery companies, and marketing partners) to complete transactions or provide services on our behalf. These third parties are required to protect your data and only use it for specific tasks.
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Legal Compliance: We may disclose your information to comply with legal obligations, respond to subpoenas or other legal requests, or protect our rights and interests.
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Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies allow us to remember your preferences, analyze website traffic, and improve our services. You can choose to disable cookies through your browser settings, but this may impact the functionality of our website.
For more information on how we use cookies, please refer to our [Cookie Policy].
8. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
9. Your Data Protection Rights
Under the GDPR, you have the following rights:
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Right to Access: You can request a copy of the personal data we hold about you.
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Right to Rectification: You can request corrections to any inaccurate or incomplete data.
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Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
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Right to Restrict Processing: You can request that we restrict the processing of your personal data.
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Right to Data Portability: You can request that we provide your data in a machine-readable format.
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Right to Object: You can object to the processing of your personal data for marketing or other legitimate interests.
To exercise any of these rights, please contact us at the contact information provided below.
10. International Transfers
As we are based in Europe, your personal data may be processed in other countries outside of the European Economic Area (EEA) where our third-party service providers are located. We ensure that any transfers of personal data are conducted in accordance with the applicable data protection laws.
11. Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We may update our privacy policy from time to time. Any changes will be posted on this page, and we will notify you via email if any significant changes occur. We encourage you to review this policy periodically to stay informed about how we protect your personal data.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us at:
UK Shrooms
Email: [email protected]